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Application Process

Our process is transparent, straightforward, and designed around one core principle: the people applying deserve to be treated like people. From the moment you submit to the day you get your keys, our leasing team is with you every step of the way.

Income requirements

At Pointe Grand, we qualify based on combined household income, not per person. 

Income requirements, explained

Do I qualify?

3x

gross monthly income vs. rent

Combined

household income, not per person

Worked example

2 people, $35,000/yr each 
Combined gross monthly income~$5,833
Qualifies for rent up to~$1,944/mo
Pointe Grand generally requires a combined gross monthly household income of 3x the monthly rent, not per person. Most Pointe Grand communities rent well within that range for two qualifying incomes. A credit and background check is part of the application process.
  • Application fee (per applicant, non-refundable)
  • Security deposit (based on credit profile)
  • First month’s rent (prorated if mid-month move-in)
  • Pet fee + monthly pet rent (if applicable)
Your leasing team provides a full cost breakdown before you sign anything.

Screening, explained

How does screening actually work?

4

factors reviewed together

Human

reviewed, not algorithm denied

What we evaluate

Income
Credit history
Rental history
Criminal background

No single factor is the whole story. We look at the full picture, including work history, income documentation, and rental record, because context matters.

Applicants must be 18 years of age or older to apply. Everyone 18 and older who will reside in the apartment must complete an application.

Automated screening tools gather information, they don’t make our decisions. We don’t just let an algorithm deny your application. Our team looks at the whole picture and understands that life can throw unexpected challenges that may affect your credit and financial future. A flag is not a verdict, it’s a question that deserves a human answer.
Our screening process goes beyond the standard to create opportunities for applicants who may have lower credit scores or higher debt from things like overdue medical bills, outstanding student loans, or past eviction struggles. We offer a secondary, detailed screening review to provide more move-in options and help you find the home you deserve.

The Application Journey

What’s the timeline?

From the moment you apply to the day you get your keys, our leasing team is with you every step of the way.

1

Complete Application

Provide income and rental documention to finalize your application.

2

We review

Your income, credit, rental history, and criminal background together, so if anything gets flagged, it goes through a personal review instead of an automatic rejection.

3

Determination

You will recieve an email confirmation on the results of your application. The leasing team will reach out to you for next steps.

Some applications move at different speeds since they could go through our secondary review. Your leasing team can give you a specific expectation for your application once it’s submitted. Contact your community’s leasing office for more info.

Strengthen Your Application

01 Guarantors/Co-Signers

A co-signer or roommate shares equal responsibility for the lease from day one and typically has the right to occupy the unit. A guarantor only steps in if you default, and doesn’t live there. If your credit or income falls short of Pointe Grand’s requirements, either option can strengthen your application.

02 Prepare Your Rental References

Contact past landlords before you apply. Give the leasing office direct names and numbers, not a generic corporate line. If you have a prior issue, a brief honest explanation beats a surprise every time.

03 Check Your Credit First

Pull your report before you apply. Pay off any small outstanding collections and bring the receipt. A thin file is not a dealbreaker, an unexpected one is.

04 Move Fast

Units go first-come, first-served. Have your ID scanned and your documents ready before you start. One missing item can pause your application while someone else moves ahead.

Three people smiling and looking at a brochure with a photo of a house on it inside a brightly lit room.

Don’t Qualify? Here Are Your Options.

If your base application needs support, there are three defined tools available, each with a specific scope and limits. Knowing them upfront is what makes this process different.

Income gap

Guarantor

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Income gap

Guarantor

A guarantor takes on financial responsibility if the applicant defaults. Guarantors must meet all standard screening requirements, have excellent credit, and earn at least 3x the monthly rent. They do not need to live in the unit.

Credit history

Additional security deposit

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Credit history

Additional security deposit

Applicants with no credit, limited credit, or marginal credit may be approved with an additional security deposit. A thin credit file is not a closed door — it is a different path to the same outcome.

Timing flexibility

Flexible lease terms

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Timing flexibility

Flexible lease terms

Lease lengths from 7 to 15 months are available, or longer depending on the community. Life does not always fit a 12-month box. These options are designed to accommodate that.

Application FAQ’s

Do you accept self-employed applicants?

Yes. If you’re self-employed, come prepared with your last two years of tax returns to verify your income. This gives our leasing team a clear picture of your earnings and helps your application move through the review process without delay.

Is there a co-signer or guarantor policy?

Yes! A guarantor may qualify on an applicant’s behalf if they meet standard screening requirements, have excellent credit, and earn at least three times the monthly rent. Guarantors do not need to live in the unit.

What documents do I need to submit with my application?

Pay stubs, your most recent W-2, offer letter and or bank statement showing consistent deposits. This makes the income math clear for the reviewer and helps avoid delays.

Can I qualify with limited or no credit history?

Yes. Applicants with no credit, limited credit, or marginal credit may still be approved with an additional security deposit. A thin credit file isn’t a disqualifying factor.

How does the criminal background review process work?

Each record is reviewed individually based on defined criteria. Specific disqualifying categories are published in the rental criteria and available to review before applying

More FAQ’s
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