Frequently Asked Questions
Have questions about Pointe Grand? We’ve answered some of the most common inquiries about living options. Whether you’re curious about energy-efficient apartments or apartments for rent, you’ll find the answers here.
The Essential Services Package is Pointe Grand Southlake's way of bundling everyday conveniences directly into your lease, so more of life is handled before you ever think about it. Inclusions are specific to each community, so reach out and our leasing team will walk you through exactly what's included at Pointe Grand Southlake right now.
Bring them all, Pointe Grand Southlake welcomes every type of pet with no breed restrictions, no weight limits, and no cap on the number of pets in your home. Contact our leasing team for pet registration details.
Pointe Grand Southlake offers lease terms from 3 to 24 months, giving you room to match the lease to your timeline rather than the other way around. Check our Floor Plans page to see which homes are available for your ideal term, or contact our leasing team to lock in dates.
Yes, our Preferred Employer Program offers benefits to team members of participating local employers. Eligibility is confirmed at the community level, so reach out to our leasing team, let them know where you work, and they'll confirm exactly what you qualify for.
Routine requests are submitted through the resident portal and handled promptly by our on-site team, while 24-hour emergency maintenance means urgent issues get a response day or night. It's a core part of what the Essential Services Package delivers.
Our on-site team hosts resident events throughout the year, from casual get-togethers to seasonal celebrations. It's one of the easiest ways to meet neighbors and one more reason the community feels like more than an address. Follow our social channels or ask the leasing office what's coming up next.