Frequently Asked Questions

Hassle Free Living is Pointe Grand Reservation Way’s way of bundling everyday conveniences directly into your lease, so more of life is handled before you ever think about it. Inclusions are specific to each community. Contact us and our leasing team will walk you through exactly what’s included at Pointe Grand Reservation Way right now.

Bring them all! Pointe Grand Reservation Way welcomes every type of pet with no breed restrictions, no weight limits, and no cap on the number of pets in your home. It’s one of the most genuinely pet-friendly policies in Augusta. Contact our leasing team for pet registration details.

Pointe Grand Reservation Way offers select lease terms from 12 to 24 months, so your lease can match your timeline instead of the other way around. See which homes are available for your ideal term on our Floor Plans page, or contact our leasing team to lock in dates.

Yes, our Preferred Employer Program offers benefits to team members of participating local employers. Eligibility is confirmed at the community level, so contact our leasing team, tell us where you work, and we’ll let you know exactly what you qualify for.

Routine requests are submitted through the resident portal and handled promptly by our on-site team, and 24-hour emergency maintenance means urgent issues get a response day or night. It’s a core part of the Hassle Free Living promise.

Yes, residents enjoy ample open parking throughout the community, and private detached garages are also available for residents who want covered storage or an extra layer of convenience. Contact our leasing team about current garage availability.

Utility setup and any included services are specific to Pointe Grand Reservation Way and your lease. Our leasing team will give you the exact breakdown; what’s included, what’s resident-established, and how Hassle Free Living fits in ? so contact us before move-in and there will be zero surprises on your first bill.

Resident peace of mind shapes how the community is run: a smoke-free campus, well-lit grounds and parking, an attentive on-site management team, and 24-hour emergency maintenance. We encourage prospective residents to tour at different times of day and see the community for themselves.

Yes, the on-site team hosts resident events throughout the year, from casual socials to seasonal celebrations. It’s one of the easiest ways to meet neighbors and one more reason the community feels like more than an address. Follow our social channels or ask the leasing office what’s coming up.