Frequently Asked Questions
Have questions about Pointe Grand? We’ve answered some of the most common inquiries about living options. Whether you’re curious about energy-efficient apartments or apartments for rent, you’ll find the answers here.
The Essential Services Package is Pointe Grand Hills at Minneola's way of bundling everyday conveniences directly into your lease, so more of life is handled before you ever think about it. Inclusions are specific to each community, so reach out and our leasing team will walk you through exactly what's included at Pointe Grand Hills at Minneola right now.
Pointe Grand Hills at Minneola welcomes pets with no breed restrictions. Contact our leasing team for full details on weight limits, pet count, and registration.
Pointe Grand Hills at Minneola offers a range of flexible lease terms designed to match your timeline. View available homes on our Floor Plans page, or contact our leasing team to confirm current term options and lock in your dates.
Yes, our Preferred Employer Program offers benefits to team members of participating local employers. Eligibility is confirmed at the community level, so reach out to our leasing team, let them know where you work, and they'll confirm exactly what you qualify for.
Routine requests are submitted through the resident portal and handled promptly by our on-site team, while 24-hour emergency maintenance means urgent issues get a response day or night. It's a core part of what the Essential Services Package delivers.
Yes, residents enjoy ample open parking throughout the community. Contact our leasing team with any questions about parking options for your home.
Utility setup and what's included varies by lease, so we'll give you the exact breakdown, including what's covered and what you'll need to set up yourself, plus how the Essential Services Package fits in. Reach out before move-in so there are no surprises on your first bill.
Our on-site team hosts resident events throughout the year, from casual get-togethers to seasonal celebrations. It's one of the easiest ways to meet neighbors and one more reason the community feels like more than an address. Follow our social channels or ask the leasing office what's coming up next.