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Frequently Asked Questions

Have questions about Pointe Grand? We’ve answered some of the most common inquiries about living options. Whether you’re curious about energy-efficient apartments or apartments for rent, you’ll find the answers here.

Does Pointe Grand offer reserved parking spaces?

Reserved parking spots are available for $50 per month. You can request a spot by contacting the leasing office, and the fee will be added directly to your monthly account ledger. Spaces are limited and assigned based on current availability.

What does the Essential Services Package cost, and is it required?
The Essential Services Package is part of every lease at Pointe Grand Brick City, not an optional add-on, so there’s nothing hidden to discover after you sign. The exact monthly cost is listed alongside your quoted rent on the Floor Plans page, so you always know the full total before you tour.
What amenities does the community offer?

Pointe Grand Apartments offer a range of recreational amenities, including a resort-style swimming pool, 24-hour fitness center, and a clubhouse with a coffee bar featuring Starbucks beverages. The community also features a fire pit, outdoor grilling pavilion, and a leash-free pet park for social gatherings and relaxation.

What does the Essential Services Package include at Pointe Grand Brick City?
The Essential Services Package is Pointe Grand Brick City’s way of bundling everyday conveniences directly into your lease, so more of life is handled before you ever think about it. Inclusions are specific to each community, so reach out and our leasing team will walk you through exactly what’s included at Pointe Grand Brick City right now.
How many pets are allowed at Pointe Grand Brick City?

Pointe Grand Brick City welcomes your pets with no breed restrictions and no weight limits. We gladly allow up to 4 pets per home. Contact our leasing team for pet registration details.

What lease terms are available at Pointe Grand Brick City?
Pointe Grand Brick City offers lease terms from 7 to 24 months, giving you room to match the lease to your timeline rather than the other way around. Check our Floor Plans page to see which homes are available for your ideal term, or contact our leasing team to lock in dates.
Does Pointe Grand Brick City have a Preferred Employer Program?

Yes. Pointe Grand Brick City offers a Preferred Employer Program with special incentives for qualifying employees at participating organizations. Contact the leasing team, let them know where you work, and they will confirm whether your employer or organization qualifies.

How quickly does Pointe Grand Brick City handle maintenance requests?

Residents submit maintenance requests through the resident portal, and the on-site team handles them in the order received. Emergency maintenance is available 24 hours a day for urgent issues. The leasing team can explain what qualifies as an emergency and what response times look like.

Is parking available at Pointe Grand Brick City?

Yes. Residents have access to open parking at Pointe Grand Brick City, and private detached garages are available for an additional monthly charge. Contact the leasing team for current garage availability and pricing.

What utilities are included in the rent at Pointe Grand Brick City?
Utility setup and what’s included varies by lease. We’ll give you the exact breakdown, including what’s covered and what you’ll need to set up yourself, plus how the Essential Services Package fits in. Reach out before move-in so there are no surprises on your first bill.
Does Pointe Grand Brick City host community events?
Our on-site team hosts resident events throughout the year, from casual get-togethers to seasonal celebrations. It’s one of the easiest ways to meet neighbors and one more reason the community feels like more than an address. Follow our social channels or ask the leasing office what’s coming up next.
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The Pointe Grand Difference