Frequently Asked Questions
Have questions about Pointe Grand? We’ve answered some of the most common inquiries about living options. Whether you’re curious about energy-efficient apartments or apartments for rent, you’ll find the answers here.
Our Essential Services Package is a monthly convenience package that includes fiber WiFi internet, pest control, trash removal, tenant liability insurance, and valet doorstep recycling and trash pickup.
Bring them all! Pointe Grand Thomaston welcomes every type of pet with no breed restrictions, no weight limits, and no cap on the number of pets in your home. It's one of the most genuinely pet-friendly policies in Macon.
Pointe Grand Thomaston offers lease terms from 3 to 24 months, so your lease can match your timeline instead of the other way around. See which homes are available for your ideal term on our Floor Plans page, or contact our leasing team to lock in dates.
Yes, our Preferred Employer Program offers benefits to team members of participating local employers. Eligibility is confirmed at the community level, so contact our leasing team, tell us where you work, and we'll let you know exactly what you qualify for.
Routine requests are submitted through the resident portal and handled promptly by our on-site team. For urgent issues, 24-hour emergency maintenance means you'll get a response day or night. It's a core part of the Essential Services Package.
Residents enjoy ample open parking throughout the community, and private detached garages are also available for those who want covered storage or an extra layer of convenience. Contact our leasing team about current garage availability.
Utility setup and any included services are specific to Pointe Grand Thomaston and your lease. Our leasing team will give you the exact breakdown, what's included, what's resident-established, and how the Essential Services Package fits in. Contact us before move-in, and there will be zero surprises on your first bill.
Yes, the on-site team hosts resident events throughout the year, from casual socials to seasonal celebrations. It's one of the easiest ways to meet neighbors and one more reason the community feels like more than an address. Follow our social channels or ask the leasing office what's coming up.