Frequently Asked Questions

The Essential Services Package is Pointe Grand at Heath Brook’s way of bundling everyday conveniences directly into your lease, so more of life is handled before you ever think about it. Inclusions are specific to each community, so reach out and our leasing team will walk you through exactly what’s included at Pointe Grand at Heath Brook right now.

Pointe Grand at Heath Brook offers lease terms from 7 to 24 months, giving you room to match the lease to your timeline rather than the other way around. Check our Floor Plans page to see which homes are available for your ideal term, or contact our leasing team to lock in dates.

Yes, our Preferred Employer Program offers benefits to team members of participating local employers. Eligibility is confirmed at the community level, so reach out to our leasing team, let them know where you work, and they’ll confirm exactly what you qualify for.

Routine requests are submitted through the resident portal and handled promptly by our on-site team, while 24-hour emergency maintenance means urgent issues get a response day or night. It’s a core part of what the Essential Services Package delivers.

Residents enjoy ample open parking throughout the community. Contact our leasing team with any questions about parking options for your home.

Utility setup and what’s included varies by lease. We’ll give you the exact breakdown, including what’s covered and what you’ll need to set up yourself, plus how the Essential Services Package fits in. Reach out before move-in so there are no surprises on your first bill.

Our on-site team hosts resident events throughout the year, from casual get-togethers to seasonal celebrations. It’s one of the easiest ways to meet neighbors and one more reason the community feels like more than an address. Follow our social channels or ask the leasing office what’s coming up next.