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Frequently Asked Questions

Have questions about Pointe Grand? We’ve answered some of the most common inquiries about living options. Whether you’re curious about energy-efficient apartments or apartments for rent, you’ll find the answers here.

How many people can live in a two bedroom apartment?

Occupancy at Pointe Grand at Heath Brook is limited to two people per bedroom.

What income counts toward the requirement at Pointe Grand at Heath Brook?

Pointe Grand at Heath Brook qualifies applicants on combined household income rather than per person, alongside credit history, rental history and a criminal background review. Applications are reviewed by a person, not denied automatically by a screening tool.

Does Pointe Grand offer reserved parking spaces?

Reserved parking spots are available for $50 per month. You can request a spot by contacting the leasing office, and the fee will be added directly to your monthly account ledger. Spaces are limited and assigned based on current availability.

Can I apply if I’m self-employed or work gig jobs?

Yes. Self-employed applicants can verify income with the last two years of tax returns or an accountant's certification. Income from gig work is accepted with a statement of earnings from the company alongside bank statements showing consistent deposits. Full documentation requirements are on our Application Process page.

What fees should I expect when applying and moving in?

When you apply at Pointe Grand at Heath Brook, each applicant pays a non-refundable application fee. At move-in you should budget for a security deposit, which is based on your credit profile, an administrative fee, first month's rent prorated to your move-in date, and pet fee and monthly pet rent if you have a pet. Recurring monthly charges such as the Essential Services Package are billed with rent. Your leasing team provides a full cost breakdown before you sign anything.

What does the Essential Services Package include at Pointe Grand at Heath Brook?
The Essential Services Package is Pointe Grand at Heath Brook’s way of bundling everyday conveniences directly into your lease, so more of life is handled before you ever think about it. Inclusions are specific to each community, so reach out and our leasing team will walk you through exactly what’s included at Pointe Grand at Heath Brook right now.
How many pets are allowed at Pointe Grand at Heath Brook?

Pointe Grand at Heath Brook welcomes your pets with no breed restrictions and no weight limits. We gladly allow up to 4 pets per home. Contact our leasing team for pet registration details.

What lease terms are available at Pointe Grand at Heath Brook?

Pointe Grand at Heath Brook offers lease terms from 7 to 24 months, so you can match the lease to your timeline rather than the other way around. Rates vary by term and move-in date, so contact the leasing team to talk through the options for your dates.

Does Pointe Grand at Heath Brook have a Preferred Employer Program?

Yes. Pointe Grand at Heath Brook offers a Preferred Employer Program with special incentives for qualifying employees at participating organizations. Contact the leasing team, let them know where you work, and they will confirm whether your employer or organization qualifies.

How quickly does Pointe Grand at Heath Brook handle maintenance requests?
Routine requests are submitted through the resident portal and handled promptly by our on-site team, while 24-hour emergency maintenance means urgent issues get a response day or night. It’s a core part of what the Essential Services Package delivers.
Is parking available at Pointe Grand at Heath Brook?
Residents enjoy ample open parking throughout the community. Contact our leasing team with any questions about parking options for your home.
What utilities are included in the rent at Pointe Grand at Heath Brook?

Utility responsibility at Pointe Grand at Heath Brook is set out in your lease, and the leasing team can walk you through exactly what is included and what you will set up yourself before you sign.

Does Pointe Grand at Heath Brook host community events?

Yes. The on-site team hosts resident events through the year, from casual get-togethers to seasonal celebrations. Residents mention them often in reviews. Ask the leasing office what is coming up next.

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The Pointe Grand Difference