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Frequently Asked Questions

Have questions about Pointe Grand? We’ve answered some of the most common inquiries about living options. Whether you’re curious about energy-efficient apartments or apartments for rent, you’ll find the answers here.

What does the Essential Services Package include at Pointe Grand DeLand?
The Essential Services Package is Pointe Grand DeLand’s way of bundling everyday conveniences directly into your lease, so more of life is handled before you ever think about it. Inclusions are specific to each community, so reach out and our leasing team will walk you through exactly what’s included at Pointe Grand DeLand right now.
How many pets are allowed at Pointe Grand DeLand?
Pointe Grand DeLand welcomes every type of pet with no breed restrictions, no weight limits, and no cap on the number of pets in your home. Contact our leasing team for pet registration details.
What lease terms are available at Pointe Grand DeLand?
Pointe Grand DeLand offers select lease terms from 6 to 24 months, giving you room to match the lease to your timeline rather than the other way around. Check our Floor Plans page to see which homes are available for your ideal term, or contact our leasing team to lock in dates.
Does Pointe Grand DeLand have a Preferred Employer Program?
Yes, our Preferred Employer Program offers benefits to team members of participating local employers, including active-duty and retired military. Eligibility is confirmed at the community level, so reach out to our leasing team, let them know where you work, and they’ll confirm exactly what you qualify for.
How quickly does Pointe Grand DeLand handle maintenance requests?
Routine requests are submitted through the resident portal and handled promptly by our on-site team, while 24-hour emergency maintenance means urgent issues get a response day or night. It’s a core part of what the Essential Services Package delivers.
Is parking available at Pointe Grand DeLand?
Residents enjoy ample open parking throughout the community, and private detached garages are also available for those who want covered storage or an extra layer of convenience. Contact our leasing team about current garage availability.
What utilities are included in the rent at Pointe Grand DeLand?
Utility setup and what’s included varies by lease. We’ll give you the exact breakdown, including what’s covered and what you’ll need to set up yourself, plus how the Essential Services Package fits in. Reach out before move-in so there are no surprises on your first bill.
Does Pointe Grand DeLand host community events?
Our on-site team hosts resident events throughout the year, from casual get-togethers to seasonal celebrations. It’s one of the easiest ways to meet neighbors and one more reason the community feels like more than an address. Follow our social channels or ask the leasing office what’s coming up next.
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The Pointe Grand Difference