Pointe Grand Gateway at Cleveland
FAQs at Pointe Grand Gateway at Cleveland in Cleveland, TN FAQs at Pointe Grand Gateway at Cleveland in Cleveland, TN
Everything renters ask about Gateway at Cleveland, answered in one place. Pet policy, lease terms, the Essential Services Package, and the rest of the details, answered in one place.
When does Gateway at Cleveland open?
We have not announced a firm opening date yet. Join the interest list and we will reach out the moment leasing opens.
How do I get updates?
Add your name to the interest list on this page and we will email you pre-leasing news, floor plans, and pricing as soon as they are available.
Are pets welcome?
Yes. Every Pointe Grand community is pet friendly, with no breed or weight restrictions.
What floor plans will be offered?
Every Pointe Grand home is a two-bedroom, two-bath split layout of about 1,170 square feet, with open living space and a full-size in-unit washer and dryer.
What comes standard in every home?
In-unit laundry, smart-home features, and designer finishes come standard, and every community includes resort-style amenities like a pool, a 24-hour fitness and wellness center, and leash-free bark parks.
What is the Essential Services Package?
A single monthly package that bundles everyday services with your rent. The leasing team can go over exactly what it covers when pricing is announced.
What are the rental criteria?
We keep our rental process straightforward and fair. For details about our screening criteria, access our “Rental Criteria” information sheet or contact our leasing office with any questions.
Does the community allow pets?
Absolutely! We love pets here at Pointe Grand Gateway at Cleveland. There are no breed or weight restrictions, and we even have a leash-free bark park where your furry friends can play to their heart’s content. The one-time pet fee is $350 for each of your first two pets and $200 for each additional pet, no refundable pet deposit is required, and monthly pet rent is $20 per pet.
Is there a wellness center, and what are the hours?
Yes, our wellness center is open 24/7 with strength training and cardio equipment, so you can work out whenever it fits your life: early morning, late night, or any time in between.
What are the lease terms?
We offer flexible lease terms ranging from 7 to 15 months, so you have options whether you’re looking short-term or planning to stay longer.
Do you have apartments available immediately?
Apartment home availability changes daily. Please contact our community for real-time availability.
What size apartments are offered?
Most Pointe Grand Gateway at Cleveland homes feature two bedrooms and two bathrooms with modern finishes including quartz countertops and smart home technology.
What amenities does the community offer?
Pointe Grand Gateway at Cleveland offers a range of recreational amenities, including a resort-style swimming pool, 24-hour wellness center, and a clubhouse with a coffee and tea bar. The community also features a fire pit, outdoor grilling pavilion, and a leash-free pet park for social gatherings and relaxation.
Do you have a community pool?
Yes! The pool at Pointe Grand Gateway at Cleveland is all about fun and relaxation. Featuring private cabanas with mini-fridges, it is perfect for lounging and enjoying sunny weather with friends and family.
Do you offer discounts for the military?
Yes! Service members can take advantage of our Preferred Employer Program discounts. Contact our leasing office to learn more and confirm your eligibility.
Do you have any specials or discounts?
Yes! We offer Preferred Employer Program discounts and may offer additional specials or incentives from time to time. Contact our leasing office to see what’s currently available.
Do I need renters insurance at Pointe Grand?
Your Essential Services Package automatically includes liability coverage for damage you are responsible for, up to $100,000, which satisfies the coverage required in our lease agreement. The insurance from our Essential Services Package does not include coverage for your own personal belongings. Insurance for your personal property, like furniture or electronics, is a separate, optional policy, but many residents choose to add it for extra peace of mind.
What is included in the Essential Services Package?
Your Essential Services Package bundles several everyday conveniences into one monthly fee, so you don’t have to set them up yourself. It includes high-speed fiber internet, pest control, trash removal, valet doorstep recycling and trash pickup, and building liability insurance. Contact your leasing team for current pricing and to confirm exact inclusions at your community.
What is PetScreening, and is a pet interview required?
PetScreening.com helps us keep our furry residents safe, and it is how we process any documents needed for your support animals. A pet interview is not required.
I do not have a pet. Do I still have to complete the PetScreening.com sign-up?
Yes. Every applicant completes a PetScreening.com profile, including applicants without pets. This ensures you fully understand the pet policy should you ever want to bring home a new furry family member.
Still have a question about Gateway at Cleveland? Ask the leasing team.
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Contact our leasing team for availability and opening updates.